Absolutely! The safety of your little ones is our top priority. all of our products are made from FDA-approved, high food grade silicone, ensuring they are free from BPA, PVC, phthalates, lead and cadmium.

We love that you care enough to ask!

Our tree counter is updated every 2 weeks on our website. We're working toward making it real-time, so you can instantly see the impact you're making. With continued support and donations, we'll get there — one tiny tree at a time.

We stand behind the quality of our products and offer a 30-day quality warranty. If you experience any issues with your purchase, please contact us for assistance.

Yes! We do not include pricing information or invoices in any of our packages, making them perfect for gifting with confidence.

Yes! We offer free shipping on all U.S. orders over $75 USD (after discounts)

Yes we do! We're so excited to introduce worldwide shipping and bring Ali + Tings to you in any part of the world

We currently ship within the U.S. only.Orders are processed within1-3 business days and shipping typically takes5-15 business days, depending on your location.

If your order hasn't arrived within 30 business days, please reach out to us at contact@aliandtings.com and we'll work with the carrier to resolve the issue.

For any other questions feel free to contact us atcontact@aliandtings.com. We're happy to help!

Feel free to reach out to us at any time — we’re here for questions, product recommendations, and feedback. Just send us a note through our contact form.

Our customer service team is available via email Monday-Friday, 9am-5pm PST excluding holidays. We will respond to your inquiry within 2 business days. Please refrain from sending additional emails on your current thread, as this will result in your message being sent to the back of the queue.